by SisterT » 29th July 2011, 13:40
That’s true and I think you will all concur with me. If more people are seen crowding around Zanaco banks then it is true that Zanaco bank is over crowded.
We have been told to use the ATM to decongest the unwell ventilated banks this is to make sure that the handful of staff inside can manage the few customers inside but we just avoid using the ATM.
There is no bank in Zambia which has no such problems of network.
It is good that you who want to come to Zanco have to think twice- stay away and help us decongest the bank.
Most of those banks in places like Monze, it is understood, we the Zambians have just harvested "mapopwe" so what do you expect?
Have you not seen the difference in what you pay back to the bank? With Zanaco you hardly notice it. There is no such thing as overdraft in the people’s bank- Nix!
Before Barclays under went ecdysis, we had to wait for longer hours and when you get the counter the lady behind pays you less and you could only find out that when you have left the bank. One old guy would come with ‘kaponda’ and start puffing out in there! He was always given first priority, you know why. It was at that time that I moved to Zanaco.
Sometimes when things go wrong we don't seem to want to go in and face the bank manager, are we shy? Give him grief. He is your servant after all.
One of my juniors came back with a complaint from his bank, Barclays. His pay had been taken to the bank but somehow the bank told him to go there the following day. When that day came he was told to go there the following day and so on. When I sat down this man I advised him to go and see the bank manager. The bank manager told him to write him about the complaint. I told him to go back to the manager and tell him to write this man instead to explain to him what went wrong under his nose. In a few minutes, the man came out smiling. Luck it was not me directly affected, I could have climbed up the mountains to an extent of knowing the actual banker involved. For I know they just play around with our money to make money.