FINANCE BANK

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FINANCE BANK

Postby In my opinion » 12th July 2011, 14:30

Dear Zambia,
I am surprised there isn't even a topic on this yet because not only have i heard a lot of complaints about finance, i have personally been at the receiving end of their poor services. I hope this will help them better improve their services!

I noticed small amounts that i did not withdraw were missing from my account so i went to the arcades branch and I was directed to the woman in charge who i can only assume was the manager. She was extremely rude to me and the friend i was with almost dropped her jaw just listening to how this woman talked to me! I suggest that they employ a customer relations person who can better deal with such problems as i assume that woman knows nothing about that let alone anything about manners. I have since withdrawn all my money from finance and will take pleasure in notifying them that i am no longer with their bank!

ATM machines are usually not working,money mysteriously goes missing and when you withdraw from the ATM it gives you a slip saying the money has been deducted but does not give you the money! In my opinion, it should either pull up it's socks or close.
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In my opinion
 

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