Poor ATM services by Investrust Bank.

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Poor ATM services by Investrust Bank.

Postby Don F. » 9th October 2011, 03:05

Dear Zambia, I would like to appeal to management of Investrust Bank to improve on their ATM services. Many are times one will hardly get their machines smoothly operating (especially out side normal working hours were one don't have any other options) though I understand they have other links. Saving Centre branch at Kulima Tour and newly installed Matero ATM centre are the subject of matter.I have been at Matero centre several times only to find the machine out of service.Then I find it extremely not idael to have an ATM machine closer to the community which can't save its purpose. The machines at Kulima Tour bus station is equally a challenge.If you get both machines working, lucky,despite long quees.The other aspect of concerned is why it takes too long to have an ATM card replaced e.g a month? Improvement in these areas shall make me a pround Zambian.
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Don F.
 

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