Poor policies at mtn

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Poor policies at mtn

Postby Mudenda » 15th June 2015, 16:38

Dear Zambia,

I went to mtn centre at mosi oa tunya sqaure in livingstone with the hope to withdraw money which was sent through my wife s number on 15 june,2015 around 10 hrs.She had just been discharged from livingstone general hospital.As a husband i went with her id and my id together with her discharge form from the hospital,the mtn staff told me that she has to go there in person to get the money now imagine somebody is sick in bed recovering.

From this moment i hate mtn and i mean it their services are not flexible how do you demand for somebody who is bed ridden to to come to your offices this must change anyway we,re switching on to airtel no more mtn.

Disappointed.

Mudenda.
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Mudenda
 

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