Dear Zambia,
There is an active protest on Facebook over the shoddy services being dished out by Airtel. If you want to participate and are on Facebook, go to your Events and if it doesn't appear there go onto Friends' Events and sign up to participate. If you are not on facebook, the protests goes as follows:
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Let us not send an sms, or make any phone calls from any airtel number for nine hours to send a signal to Airtel that they need to improve their services and reduce their charges. Invite your friend to this event.
1. Customer care must be professional and be there to solve clients problems not to defent Airtel's incompetences
2. Airtel must revert to K2 for the magic number
3. Airtel must be faithful to the royaly program promises and give out cards
4. Airtel must deliver 3G internet and allow users to utilise proper internet speeds
5. Airtel must reduce the cost of bundles as their current charge is too high
These among other issues that you as a customer may be facing. Remember we customers are the one keeping airtel in business. If the do not do as we say, we can put them out of business.
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Sign-up to be heard!Dear Zambia,